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TERMS & CONDITIONS

Privacy Policy

This privacy policy (“Policy”) outlines how Infusions PK (“Infusions PK”, “we”, “us”, or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you”, or “your”) may provide on the www.infusions.pk website and any of its products or services (collectively, “Website” or “Services”).

It also describes the options available to you regarding our use of your Personal Information and how you can access and update this information.

This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of Personal Information

We receive and store any information you knowingly provide to us when you create an account or fill out any online forms on the Website. This information may include your email address, name, and other Personal Information.

You can choose not to provide us with certain information, but this may limit your ability to use some of the Website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.

Our Return & Exchange Policy:

When you visit the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, the information you search for on our Website, access times and dates, and other statistics.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the Service.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns Policy.

Cancellation Policy

If you need to cancel an order for any product, please inform us as soon as possible since we dispatch most orders within 24 hours. Cancellation of your order depends on whether it has been shipped. If your order has already been shipped, we will not be able to cancel it. To cancel an order, please call us at +923417430727  or +92514804172. For any queries, email us at: info@infusions.pk.

Delivery Policy

Our team strives to provide the fastest delivery across Pakistan. We aim to deliver your exact order. If we mistakenly ship the wrong item, please contact our Customer Representative Officer at +923417430727 or +92514804172

We will ship the correct item at no additional cost and arrange for the return of the incorrect item. Return items need to be 100% intact and returned in their original packaging.

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